Aus Hearing appts - how hard can it be?!?

I rang Australian hearing today to make an appointment for new moulds for Jarrah - the set we had done on 5th May don't fit well at all, almost worse than the ones they were replacing! And the soonest i could get an appointment, and not even an entirely convenient one?

7th July.

Yes, another month away. Fortunately there's a 3 month warranty on the moulds and these ones will only be 2 months old by then...but still!